Privacy Policy

What Data Do We Collect?

​

Fenmo AI may collect personal data from you directly when you visit the Site, automatically when you visit the Site, and sometimes from third parties. Some of this information may be considered “personal information” or “personal data,” and some of which may be considered “sensitive” under various applicable laws. We consider information that identifies you as a specific, identified individual (such as your name, phone number, and email address) to be personal information. We will also treat additional information, including IP addresses and cookie identifiers, as “personal data” or “personal information” where required by applicable law. Note that we may de-identify personal data so that it is non-personal, such as by aggregating. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements. We will treat de-identified information as non-personal to the fullest extent allowed by applicable law. If we combine non-personal information with personal information, then we will treat the combined information as personal information under this privacy policy.

​

We Collect Personal Data That You Provide

When you become or express interest in becoming a client of Fenmo AI, or otherwise interact with the Site, we may ask you to provide certain information, such as through forms you choose to submit to contact us to obtain more information about or register for an event. Personal data may include, but is not limited to:

• Identifiers - Contact information such as name, address, phone number, e-mail address

• Business Information - Job title, employer, business contact information

• Account Information - Username, password

• Testimonial / Preference Information - Your testimonial, name, image/video, content preferences

​

Information We Collect From Other Sources

We and our third party business partners (including any third party service providers or third party content, and analytics providers) may use a variety of technologies, including cookies and web beacons that automatically or passively collect information whenever you access or interact with the Site as a client or direct visitor to our website (“Usage Information”). Usage Information includes: the hardware model, browser and operating system you are using, the URL or advertisement that referred you to our Site, any search terms you entered into a search engine that led you to our Site, the areas within our Site that you visited, and the time of day you visited our Site, your time zone, non-precise location information, and mobile network (if applicable), among other information. We may also automatically collect your IP address or other unique identifier for any computer, mobile phone, or other device used to access our Site.

​

Our Use of Tracking Technologies

Most of this Usage Information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.).
The tracking technologies employed when you use our Site may be first-party or third-party. The methods used to collect Usage Information may include the following:

• Cookie and Log Files: A cookie is a small data file placed on a device when it is used to visit the Site or otherwise access our online content. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to the Site. We may use both session and persistent cookies (which remain on your computer after the browser has been closed). Fenmo AI uses cookies for purposes such as analyzing trends, delivering content, marketing, and advertising that may be relevant to your interests, administering the site, tracking users’ movements around the site and to gather information about our user base as a whole. We may run reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies to improve our website and emails by seeing which areas and features are most popular, to count the number of computers accessing our website, to personalize and improve your experience, and to record your preferences. Users can control the use of cookies at the individual browser level. You can make changes to which categories of cookies we use (with the exception of strictly necessary cookies) by clicking on the cookie pop-up window appearing on the bottom left-hand corner of the website to exercise your choices. As an alternative mechanism to control cookies, you may also edit the privacy and security settings of your browser where you can refuse to accept cookies, or remove cookies. However, our cookie preference center uses a cookie to remember the choices you have made. Consequently, if you delete all your cookies, we won’t be able to remember your cookie preferences and you will have to update them with us again.‍

• Web Beacons: Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and email messages. Web beacons may be used for a number of purposes, including, without limitation, to count visitors to the Site and to monitor how users navigate the Site.‍

• Embedded Scripts: An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.

​

Live Chat

Fenmo AI’s chat can record, use, and retain your information provided, as well as the communications within the chat, for purposes of assisting you during the conversation, to improve our products and services, market our services, and otherwise as necessary to respond to your inquiries. If you do not consent, please do not continue with chat assistance.

​

Session Recording Language

Fenmo AI may capture session interactions with user interfaces for website analytics purposes, solely for our internal business purposes, to improve the Site and our products and services.

​

Information Third Parties Provide About You

We may receive information about you from third parties, including business partners and data providers. We may also receive information about you from the company with which you are employed in connection with your relationship with us on behalf of that company. If you are on another website and agree to receive information from us, that site will forward your information to us so that we may contact you. We may also supplement the information we collect with outside records from third parties, such as public databases, publicly available social media pages, joint marketing partners, and third parties who enhance the information we have about you, in order to provide you with information, services or products you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may be of interest to you, and for other purposes. The information collected and stored by third parties is subject solely to the third party’s privacy practices.

​

Referral Features

You may choose to provide us names or other contact information of a colleague through the use of the Site (e.g. through FloQademy or other website forms) to take advantage of a referral, send product information, or through some other program. The information you provide (names, email addresses, etc.) is used to facilitate communication and is not used for any other marketing purposes, unless we obtain consent from that person. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.

​

How Do We Use and Share Your Data?

Fenmo AI uses the information we have collected about you through the Site, including personal data and Usage Information, for internal business purposes (such as providing and improving our products and services), as well as to communicate with you, respond to your requests, provide customer service, maintain your account, enhance our services to you, compile aggregate statistics, and improve the Site. Fenmo AI may also use your information to provide you with information about the Site and about Fenmo AI. We may use your information otherwise as disclosed in this privacy policy, for other reasons we disclose to you at the time of collection, and otherwise with your consent.

We may share your information with third parties as permitted or required by law, including: (a) with service providers that assist in operating our business (including, but not limited to, professional services consultant, advertising and marketing services, security vendors, and IT vendors); (b) when we believe in good faith it is necessary to comply with the law or in response to a subpoena, court order, government request, or other legal process; (c) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (d) to protect the interests, rights, safety, or property of Fenmo AI or others; (e) to enforce any terms of service or other legal disclosures on or related to the Site; (f) to provide you with the services or products requested by you, and to perform other activities related to such services and products; (g) to operate Fenmo AI’s systems properly; or (h) any other sharing with your consent. Fenmo AI may share information about your with its subsidiaries and affiliates, including for internal business and operational purposes. We may also transfer your information to another entity or its affiliates or service providers in connection with, or during negotiations of, any merger, acquisition, bankruptcy, sale of assets or any line of business, change in ownership control, financing transaction, or other transaction (including, without limitation, during the course of any due diligence process), without your further consent. By providing your personal data, you agree that we may transfer such information to the acquiring entity.

If you register for our webinars or virtual events (“Webinars”) through the use of our Site (e.g. through FloQademy or other website registration forms), we may share your contact information with third-party presenters and speakers who participate in the Webinar if you provide consent during registration. These third parties may use your contact information to follow up with you regarding Webinar content or for their own business purposes, including contacting you about their products and services. These third-party presenters and speakers are independent data controllers with respect to any personal information we share with them. This means they will handle your information according to their own privacy policies and practices. While we carefully select our Webinar partners, we do not control and are not responsible for their privacy practices. We encourage you to review their privacy policies if you have concerns about how they may use your information.  

If you provided consent, you may withdraw such consent to share your information with third-party presenters and speakers at any time before the information is shared by contacting us at compliancerequests@fenmo.ai. Please note that if you withdraw consent after information has been shared, you will need to contact the third party directly to request deletion of your information.

 

Third Party Advertising/Analytics Companies and Similar Third Parties

Fenmo AI works with third parties, such as advertising and analytics companies, who provide us with information about how our users interact with us and the Site and to provide information about the effectiveness of our ads. To do so, these third party business partners collect certain information about your visits to and activity on our Site. We may also share (or permit third parties to collect) certain information, such as Usage Information, aggregated, de-identified, or hashed information with these third parties for similar purposes. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons) and may otherwise collect or have access to your personal information over time, including your visits to and activity on the Site as well as other websites and online services. If you would like to opt-out of third party advertising and analytics, there are a variety of tools available to you:

• Our Tools - You can make changes to which categories of cookies we use (with the exception of strictly necessary cookies) by clicking on the cookie pop-up window appearing on the bottom left-hand corner of the website.

• Do Not Track - Do Not Track (“DNT”) signals offered by some web browsers are settings that request that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and/or other web services you encounter while browsing to stop tracking your activity.

• Google Analytics - We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Site and report on activities and trends. These services may also collect information about the use of other websites, apps, and online services.

Your opt-out choices are browser and device specific; if you disable your cookies then upgrade your browser after opting out or if you use multiple different devices, please opt-out on each device and each browser separately.

​

Your Choices

You are responsible for maintaining the accuracy of the information you submit to us. The Site may include functionality to allow you to review, correct or update personal data that you have provided through the Site. We will make good faith efforts to make requested changes in our systems as applicable as soon as reasonably practicable or as required under applicable laws.

Marketing and Other Communications: If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email communication, or contact us using the contact information below and we will promptly remove you from all marketing correspondence. Please note that we reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and service announcements, and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.

Testimonials: We post customer testimonials on our website which may contain personal data (name, employer, photo, video). We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial, you may do so at any time by contacting us at compliancerequests@fenmo.ai.

​

Security

We follow commercially reasonable security methods and technologies to protect the personal data submitted to us, both during transmission and once we receive it. This includes physical, procedural, and electronic safeguards. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal data, we cannot guarantee its absolute security and you use our Site and provide us with your information at your own risk.

​

Third Party Links and Services

The Site may contain links to and from third party websites that Fenmo AI does not control. The third parties whose content appears on the Site may collect information about you through the use of cookies and web beacons, may independently collect or solicit personal data, and may have the ability to track your use of their sites and services. We may collect Usage Information through Fenmo AI content appearing on third party sites. Please note that if you access a link to one or more of these websites, we do not accept any responsibility or liability resulting from you accessing an external link, as many of these websites have their own privacy policies that visitors of the websites are expected to adhere to.

Additionally, other privacy policies may apply when you engage with us through a promotional or marketing activity. Fenmo AI strongly recommends you read the privacy policies and terms and conditions of use of any third-party website or service to understand how your information will be collected, used and shared. We are not responsible for the privacy practices or the content on the websites of third-party sites.

​

Google API Disclaimer

The Site does not connect with Google Workspace APIs. To the extent that Fenmo AI’s products leverage Google Workspace APIs, such APIs are not used to develop, improve, or train generalized AI and/or ML models

General Audience Platform

The Site is not intended for the use of children under the age of 18. Fenmo AI does not knowingly collect personal data from any children under 18 years of age. If you learn that a child has provided us with personal data, then you may contact us as indicated below.

​

Changes to This Policy

We reserve the right to update this privacy policy at any time to reflect changes to our information practices. If we make any material changes to our privacy policy, we will update the effective date and post a notice on the Site. We may also notify you in other ways, such as by email (sent to the email address specified in your account), and provide you with the ability to opt-in or opt-out of the changes as required by law or by means of a notice on this site prior to the change becoming effective. Your continued use of the Site after the effective date of the revised privacy policy will constitute your consent to those changes to the fullest extent allowed by applicable law. We encourage you to periodically review this page for the latest information on our privacy practices. Fenmo AI will also indicate by updating the “last modified” date in the heading of this policy.

 

Contact Us

You may direct questions regarding our Site’s privacy policy to compliancerequests@fenmo.ai or by telephone at +91 (945) 714 - 6396 or via postal mail at Trotbee Private Limited, WeWork Prestige Cube, Hosur Road, Koramangla, 560029 India.